To further ease access in obtaining land title documents under the ‘Homeowners’ Charter Programme’, Ogun State Government has opened a help desk where applicants could get clarifications on the status of their applications.
A release signed by the State Commissioner for Finance, Mr. Wale Oshinowo explained that the purpose of the help desk is to bridge communication gap that could exist between officials in charge of the scheme and the applicants and create room for more familiarities on the status of their applications.
Oshinowo explained that the major delay experienced in the issuance of the title documents is non-conformity with the pre-condition for qualification.
“Out of those that reported for inspection, many could not be invoiced due to non-conformity with the pre-condition for qualification. With the help desk, we will be able to call them and guide them properly on what step to be taken for their application to be cleared”.
“Over 12,000 Certificate of Occupancy and Building Plan Approval have been issued to successful applicants since the commencement of the scheme”, Oshinowo maintained.
The Commissioner enjoined applicants calling to make enquiry to have the following information handy to enable the help desk officers proffer quick solution to their questions:
Caller name, Caller phone number, Homeowners’ Charter form number, Caller E-mail address and Property address
The desk will open 8:00am to 5:00pm Monday through Friday.
The hot lines for the help desk are;
0701-6952-156 and 0902-0951-974